Privacy Policy
Last Updated: [2/11/2025]
1. Introduction
Welcome to GLIND USA (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on our website,glindhotshower.com (the “Site”).
Our Site is hosted by Squarespace, which provides us with the online e-commerce platform that allows us to sell our products and services to you. By accessing or using our Site, you acknowledge that you have read and understand this Privacy Policy.
We are committed to protecting your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) for users in the European Economic Area (EEA), the United Kingdom, and Switzerland, and the California Consumer Privacy Act (“CCPA”) for California residents in the United States.
2. Information We Collect
2.1 Personal Information You Provide
1. Account & Purchase Information: When you create an account, place an order, or attempt to make a purchase, we collect personal information such as:
• Name
• Email address
• Phone number
• Billing and shipping addresses
2. Communications: If you contact us (e.g., via email, contact forms, or social media), we collect any information you provide, such as your name, email address, and the content of your message.
3. Marketing & Newsletter Signups: If you opt in to receive marketing communications, we may collect your name, email address, and any preferences you share with us for the purpose of sending you promotional emails or newsletters.
2.2 Information Collected Automatically
1. Log Data: Our hosting platform (Squarespace) automatically collects certain information when you visit our Site. This may include your IP address, browser type, device information, access times, and referring website addresses.
2. Cookies & Similar Technologies: We (and Squarespace) use cookies, web beacons, and other tracking technologies to:
• Keep track of your cart during your visit.
• Remember your login details, if applicable.
• Analyze site traffic and usage patterns.
• Assist with marketing and advertising (where enabled).
You can manage your cookie preferences via your browser settings. Note that disabling cookies may impact the functionality of our Site.
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information under the following legal bases:
• Performance of a Contract: We process your personal information to perform our contract with you (e.g., when you make a purchase).
• Consent: Where you have provided consent (e.g., for marketing communications).
• Legitimate Interests: For our legitimate business interests (e.g., improving our Site, fraud prevention) unless overridden by your data protection interests.
• Legal Obligations: Where processing is necessary for compliance with a legal obligation (e.g., financial regulations).
4. How We Use Your Information
1. Provide Our Services: To process and fulfill your orders, manage your account, and provide customer support.
2. Communications: To send you updates about your order, respond to your inquiries, and notify you about changes to our services.
3. Marketing: To send you promotional messages or newsletters if you have opted in. You can opt out at any time by clicking the “unsubscribe” link or contacting us directly.
4. Analytics: To understand how users interact with our Site and to improve user experience and functionality.
5. Legal Compliance: To comply with applicable laws, regulations, and legal requests.
5. Disclosure of Your Information
We may share your personal information with:
1. Squarespace: Since we are hosted on Squarespace, certain data is automatically shared with them for site functionality and analytics. For more details, please review Squarespace’s Privacy Policy.
2. Service Providers: We may share your information with third-party providers that assist with payment processing, shipping, email marketing, or analytics. These providers only access your information as needed to perform services on our behalf.
3. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Legal Requirements: We may disclose your information where required to do so by law or to respond to valid requests by governmental authorities.
We do not sell your personal information to third parties. If, in the future, we plan to sell your personal information, we will provide the necessary notice and consent mechanisms as required by law (including under the CCPA).
6. Your Rights
6.1 GDPR Rights (EEA, UK, Switzerland)
If you are located in the EEA, UK, or Switzerland, you have the following rights in relation to your personal information:
• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct or update any of your personal information that is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): You can request that we erase your personal information when it’s no longer needed or if processing is unlawful.
• Right to Restrict Processing: You can ask us to suspend the processing of your personal information under certain circumstances.
• Right to Data Portability: You can request a copy of your personal information in a machine-readable format.
• Right to Object: You can object to the processing of your personal information where we rely on legitimate interests, or for direct marketing purposes.
• Right to Withdraw Consent: Where you have provided consent, you can withdraw it at any time.
To exercise these rights, please contact us at [Your Contact Email]. We may ask you to verify your identity before responding to such requests.
6.2 CCPA Rights (California Residents)
If you are a California resident, you have certain rights under the CCPA, including:
• Right to Know: The categories and specific pieces of personal information we collect, use, and disclose.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt Out of Sale: We do not sell your personal information. If we ever decide to sell personal information, we will provide a “Do Not Sell My Personal Information” link on our Site.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To submit a request under the CCPA, you may contact us at [Your Contact Email]. We may verify your identity before processing your request. If you use an authorized agent, we will require proof that the agent has the authority to act on your behalf.
7. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it (see Section 4), including legal, accounting, or reporting requirements. When we no longer require your personal information, we will securely dispose of it in accordance with applicable laws and regulations.
8. International Transfers
If you are visiting our Site from outside the United States, be aware that your information may be transferred to—and processed in—the United States or other jurisdictions where our service providers operate. By using our Site, you consent to any such transfer and processing in accordance with this Privacy Policy.
9. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information from our servers and terminate any associated account. If you believe we may have any information from or about a child under 13, please contact us.
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of these third-party sites before providing them with any personal information.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
• Email: glindusa@gmail.com
We will do our best to respond to all legitimate requests within the timeframes required by applicable laws.